Refund policy

Refund & Replacement Policy

Every Van & Only tee is printed to order just for you, which means we do not hold pre-made inventory or resell returned items. Because of this, we cannot accept returns or exchanges for sizing errors, wrong size selection, color preference, or change of mind.

Please check the size guide carefully before ordering. If you are between sizes, we recommend sizing up for a more relaxed fit.

If your order arrives damaged, defective, misprinted, or you receive the wrong item, we’ll make it right. Please contact us within 30 days of delivery at hello@vanandonly.com with your order number and clear photos of the issue.

If your claim is approved, we will offer a free replacement or refund depending on the situation.

Refunds or replacements cannot be issued more than 30 days after the delivery date.

Please do not send any package back without contacting us first. Packages sent without prior approval may not be eligible for a refund or replacement.

We reserve the right to update this policy at any time.